RETURN CONDITIONS
Sales made on our website are subject to the Consumer Protection Law and Distance Contracts Regulation and apply the provisions of this law-regulation.
The products you are returning will meet the following requirements and will ensure the completion of the transactions quickly:
You will need to contact us and make a notification in accordance with the contact information on our website for the product you are returning. Products that will be sent without a return notification will be sent back to the customer.
In case the labels on the products' box, which are affixed by the importer or manufacturer, are torn, and the vacuum or gelatinous package is opened, return requests are not accepted.
Returns must be made within seven (7) days from the date of delivery without unpacking, destroying, deteriorating or using the product.
The products do not have a 1-week take-back period for their requests to be returned after they have been removed from their original packaging and the product will not be accepted.
According to Article 4 of the Law on the Protection of Consumers, "Goods containing material, legal or economic deficiencies that are contrary to their qualifications contained in the promotion and user guide or advertisements and advertisements or which reduce the benefits expected by the consumer for the purpose of use are considered defective goods. Müsteri If the customer declares defective goods within 30 days from the delivery date of the goods, he has the right to return the product, deduct the price, free exchange or free repair. ”
In order to benefit from the rights mentioned above by declaring Defective Goods;
If the characteristics of the product are different from those specified in the deion, or if there are deficiencies that reduce the customer's benefit from the product, the product is classified as defective goods.
The customer must notify the defective goods within 30 days.
In the defective goods notification, the importer of the product is determined by a report issued to determine whether there is any usage error. If it is determined that the fault of the user, the customer, can not benefit from the law.
RIGHT TO DISCLAIMER
According to Article 8 of the Distance Contracts Regulation, the customer has the right to meden withdraw from the contract within seven days from the date of receiving the product without any responsibility and without giving any reason gerekçe. has the right to return.
